Shipping policy

Shipping Policy

At GlowRight, we are committed to delivering your orders quickly and safely. Please review our shipping terms below.

Shipping Timeline

Orders are processed and shipped within 7-15 business days from the date of purchase. Business days exclude weekends and public holidays. You will receive a tracking number via email once your order has been dispatched, allowing you to monitor your package in real-time.

Shipping Regions

We currently ship to most countries worldwide. Shipping costs and delivery times vary depending on your location and the shipping method selected during checkout. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Customs and Delays

While we strive to deliver all orders on time, customs clearance, weather conditions, or unforeseen circumstances may cause delays beyond our control. GlowRight is not responsible for delays caused by customs authorities or third-party logistics providers. We recommend contacting our support team at supportglowright@gmail.com if your order is significantly delayed.

Tracking Your Order

Once your order ships, you will receive an email with a tracking link. Use this link to monitor your package's journey to your doorstep.

Lost or Damaged Packages

If your package arrives damaged or is reported lost by the carrier, please contact us immediately at supportglowright@gmail.com with photographic evidence. We will work with the shipping carrier to resolve the issue and may offer a replacement or refund at our discretion.